Delivery & Returns
Shipping in Canada
At Cozy Cabins Creation, we deliver across Canada, directly to your door.
Estimated delivery times
| Region | Estimated delivery time |
|---|---|
| Quebec & Ontario | 3 to 5 business days |
| Prairies (AB, SK, MB) | 5 to 7 business days |
| British Columbia | 5 to 8 business days |
| Atlantic Provinces | 4 to 7 business days |
| Territories (YK, NT, NU) | 8 to 14 business days |
Delivery times are estimates and may vary during peak seasons (Christmas, Mother's Day) and depending on transport conditions.
Shipping fees
Fees are calculated automatically based on your address at checkout. A confirmation with a tracking number will be sent to you by email upon shipment.
Returns & satisfaction guaranteed
Your satisfaction is our priority. If the Osmoze bean bag does not meet your expectations:
- Send an email to CozyInfo@cozycabinscreation.com within 30 days of receipt.
- Describe the reason for the return and attach a photo if applicable.
- We will send you shipping instructions for the return.
- Refunds are processed within 5 to 10 business days after receipt.
Questions? Contact us — guaranteed response in less than 24 hours.