Refund Policy
Right to reimbursement
If you are not satisfied with your purchase, you can request a refund under the following conditions:
- The product must be returned in its original condition
- It must not show any damage caused by use.
- The request must be made within a reasonable timeframe of 30 days after receipt
Return shipping costs, if applicable, may be borne by the customer, except in the case of a defect or error on our part.
Refund
Once the product has been received and inspected:
- The refund will be issued via the original payment method.
- Processing times may vary depending on the banking institution.
To initiate a refund request, contact us at:
📧 infocozy@cozycabinscreation.com