Refund Policy

Right to reimbursement

If you are not satisfied with your purchase, you can request a refund under the following conditions:

  • The product must be returned in its original condition
  • It must not show any damage caused by use.
  • The request must be made within a reasonable timeframe of 30 days after receipt

Return shipping costs, if applicable, may be borne by the customer, except in the case of a defect or error on our part.


Refund

Once the product has been received and inspected:

  • The refund will be issued via the original payment method.
  • Processing times may vary depending on the banking institution.

To initiate a refund request, contact us at:
📧 infocozy@cozycabinscreation.com